Customer Relations Management (CRM)

Customer Relationship Management

With experience of managing, updating Customer Relationship Management systems for corporate & charity sectors we realized many small to medium and growing companies need to manage their sales and marketing campaigns cost effectively or to manage existing client contacts to generate greater sales.

Having carried out research for one of current clients in this area we found the CRM cloud computing service from Zoho provided a cost effective alternative to other Sales Force and Microsoft Dynamics CRM solutions that we also have experience in implementing.

We offer CRM to all our business clients and provide our knowledge and experience of data analysis / database administration along with configuration and setup of Zoho, SalesForce or Microsoft Dynamics CRM to clients of partner companies integrating Google Apps with Zoho CRM and other Zoho products such as Email and Projects or DotMailer with SalesForce.

CRM helps the sales force, executives, and management with sophisticated sales force automation tools such as, lead generation & qualification, pipeline analysis, sales stage & probability analysis, competitor analysis, real-time forecasting, quota management, reports & dashboards and other useful metrics. These functions give a business an opportunity to completely focus on the customer life-cycle (lead generation – acquisition – conversion – retention – loyalty) rather than sales process, thus increasing revenue.

With the CRM sales force automation (SFA) software, you can accurately track all business opportunities and close more deals in less time. Additionally, you can identify bottlenecks in the sales process in advance and effectively utilize the existing customer data for future cross-selling and up-selling opportunities.

Free trials before you commit

The great advantage with Zoho products is you can start with the free version and trial the application with up to 3 users or with pay as you go options trial them for up to 30 days before you need to commit to payment.

Integrated the way you like it

We help you integrate and migrate your current business data and style effectively into a working solution adapted to your way of working.